An entrepreneur claims Qantas left him $4,000 out of pocket by damaging his prized surfboards – simply days after two handlers had been fired for ‘disrespecting’ baggage.
Melbourne kombucha firm founder James Huddle, 45, shared a video of three surfboards he checked in on a Qantas flight from Melbourne to Newcastle on the NSW north coast on Thursday.
Footage reveals all three surfboards, that are valued at about $4,000, with a big dent throughout the highest.
‘So that is what you get whenever you journey from Melbourne on Qantas as of late,’ he mentioned, exhibiting the boards.
James Huddle’s (above) three surfboards he checked in on a Qantas flight got here again severely dented throughout the highest
‘One thing not fairly proper with the bags handlers down there.
‘These are a thousand greenback surfboards all fully destroyed.’
Mr Huddle then claims to have discovered what brought about the harm to his beloved surfboards.
‘I appeared on the bag, there’s the telltale signal there, a car has clearly run over the board bag,’ he mentioned, exhibiting white marks throughout the bag’s prime.
‘There is no different means that form of harm may have occurred.’
Mr Huddle mentioned Qantas’ resolution to the damaged boards was for him ‘to fill out a web based kind and wait 21 days’.
‘So, I am stranded in Newcastle with no tools,’ he mentioned.
A whole lot of feedback below his video mentioned the ruined boards had been an unsurprising continuation of Qantas’ patchy latest customer support report.
‘At one level you solely wished to journey Qantas being Aussie however now everybody has had sufficient,’ one individual wrote.
All three surfboard had been dented (above) which Mr Huddle claims was from baggage handlers operating over them
‘Simply another excuse why I by no means ever fly Qantas…. Somebody carry again Ansett,’ one other mentioned.
‘I received off airplane for a ski journey and the skis arrive off the bags actually in half,’ one other claimed.
Day by day Mail Australia has contacted Qantas for remark.
In a press release to Seven Information, a Qantas spokesperson mentioned it is ‘been in contact with the client and apologised for his expertise,’ and is investigating the incident.
‘We’re urgently reviewing CCTV and dealing with our floor dealing with contractors to search out out what has occurred.’
Mr Huddle’s video comes simply days after a TikTok exhibiting outsourced Melbourne baggage handlers from Swissport throwing Qantas prospects’ baggage on conveyor belts went viral.
The 2 employees filmed themselves as they roughly threw the luggage onto the the belt – some from head top – leaving Qantas prospects outraged.
A Swissport spokesperson has since confirmed the 2 employees have been given the sack following an organization investigation into the incident.
