Salon clients reveal their VERY unhealthy expertise in evaluations

Heading to the salon is meant to be a pampering expertise that leaves you feeling revived – however as anybody who’s ever had a dodgy haircut or flaky manicure is aware of, there’s nothing like a magnificence catastrophe to break your day. 

It is now simpler than ever to e-book appointments on-line and through apps, and the benefit is that you could see what different clients thought and hopefully keep away from ruining your take a look at a foul salon. 

FEMAIL has scoured on-line reserving service Treatwell to seek out among the worst salon experiences from throughout the UK. 

One disgruntled clients instructed a catastrophe equivalent to being left with an 80s haircut and being instructed ‘don’t be concerned, it should develop again’.

HAIR DRESSERS AND HAIR SALONS 

Emma B Salon, London 

What the outline says: Skilled stylists, presents a variety {of professional} remedies together with haircuts, blow dry, braids and a various vary of hair colouring remedies. 

Score: On Treatwell 1.7/5

What the shoppers say: ‘Completely the worst hairdressing expertise I’ve had. Over an hour late beginning on me. Filled with the employees’ youngsters operating round. Had booked for color and the hairdresser went out and purchased a field dye which I might have achieved myself at house. Martyn from Treatwell is trying into compensation for me.’ 

One other mentioned: ‘I am unable to touch upon the service as by no means bought my hair achieved. Paid on-line however after I bought to the salon the hair dresser who was speculated to do my hair wasn’t in. I instructed the woman I had already paid on-line, however she simply shrugged her shoulders. Nonetheless ready for my a refund.’ 

Amora, Liverpool

What the outline says: Go to Amora salon, situated inside Islington in central Liverpool, and deal with your self to a wash and haircut service, or a curly blow dry.

Score: On Treatwell 1.9/5

What the shoppers say: ‘There isn’t any salon on this location. I misplaced my cash as I pay as you go and no refund potential. Don’t e-book right here. It’s rip-off. Pictures are google photographs.’ 

One other mentioned: ‘SCAM! The salon just isn’t the place it claims to be. The telephone quantity to the salon doesn’t work. I now should attempt to get a refund by way of Treatwell.’ 

Headmasters, Raynes Park 

What the outline says: Headmasters Raynes Park boasts a crew of favor and color specialists that, together with their ardour for innovation, assist maintain them forward of the most recent tendencies.

They mix beautiful chopping and devoted service with a catwalk high quality end and this exhibits of their devoted clients.

 Score: On Treatwell 3.2/5

What the shoppers say: ‘I used to be actually pleased with the ultimate product but got here house and the applying was extraordinarily streaky on the underneath layers of my hair not blended in any respect.’ 

Another person left a assessment that mentioned: ‘They the place uncertain what I had booked for. Lower and color and blow dry the place excellent. The posh head therapeutic massage was non existent so I used to be disenchanted there. After the phoned to inform me that I needed to come again and pay for my remedy as I had solely paid for a the blow dry which was not true. Tone was fairly accusatory and no apology made. So observe as much as affirm that every one was okay’ 

Headmasters’ Chief Working Officer Laura Geary instructed Femail: ‘Now we have 44 salons throughout Treatwell , 42 of our salons have a 4* score or above. We are able to see that the beneath assessment was posted 7 months in the past and have since made adjustments.

‘We delight ourselves on our customer support and continually welcome and monitor buyer suggestions for enchancment which is handed onto our groups.’

John Harding Hair & Magnificence Salon, London

What the outline says: The expert and high-qualified crew know that creating a fantastic coiffure means contemplating many components. They take a look at your pores and skin tone, face form and private needs for a method you’ll love. The elegant setting, subtly embellished with a black and white wallpaper, is trendy and designed to your leisure. 

Score: On Treatwell 3.5/5 

What the shoppers say: ‘It was John to chop my hair. I requested totally different fashion he did what he preferred. We had a chat as i instructed him i used to be going to a celebration he requested ultimately one other £30. Hair lower and dry price me £85 for brief hair . Loopy. He was speaking nonsense, evaluating his lower with mayfair stylist who cost £500. My hair are very quick now and really disenchanted. Be careful folks. Outdated and grasping males.’ 

Another person reviewed: ‘That is a type of traumatic hair experiences. I instantly needed to cry after I noticed what the hairdresser did with my hair. However as a substitute I assumed “it is simply hair, it may develop again, do not panic”. A couple of hours later I nonetheless hate it and really I am very indignant. I got here with a one-length haircut to complete with a typical layered 80s haircut that noboby needs anymore.’

‘I’ve layers that seem like lengthy bang (eye degree) after I requested for “face framing items” (simply the 2 layers that fall once you put your hair up). I did not really feel just like the hairdresser listened to what I requested or confirmed or he did not perceive. I’ve quick layers throughout my head now and I am unable to do something about it. It might’t be styled. I want I might simply tie my hair as much as conceal how unhealthy it’s however I am unable to with all these quick layers. I simply should reside with that for at the very least 6 months now. Undoubtedly first and final time for me’ 

Regis Hair Salon, Braehead

What the outline says: Whether or not you’re in search of a fast trim, a color makeover or a bouncy blow dry, Regis Hair Salon at Titanium Home Braehead Buying Centre in Lanarkshire is a good choice.

Their skilled and devoted crew are all skilled within the newest strategies and tendencies, to make sure you depart the salon feeling and looking your greatest.

Score: On Treatwell 3.8/5 

What the shoppers say: ‘If she is your supervisor I can solely say your store gained’t keep lengthy open. Her angle was disgraceful Im suppose to be grateful to have her take my appointment second time in there and will certainly be my final as my expertise was completely unacceptable and perhaps it is best to look into what number of clients get despatched away !!’

Another person mentioned: ‘Lady was pretty however was very rushed ! No hair straighten , no music on , the salon was useless. The bench almost fell from beneath my good friend as she waited. In all probability gained’t be again!’

And one other mentioned: ‘Workers have been pleasant sufficient however distracted, store was very clear. Hair wash and blow dry was tremendous however the haircut obtained was horrible. The perimeter wasn’t even lower straight, evenly or within the fashion requested.’ 

HAIR REMOVAL 

Lounge No.6 Magnificence & Nail Salon, Hertfordshire

What the outline says: Lounge No. 6 Magnificence & Nail Salon is the stylish and stylish oasis you want to your subsequent lash tint, gel manicure, wax, spray tan, therapeutic massage and extra.

This suburban gem specialises in hair removing and nail software, utilizing first-class manufacturers Shellac OPI and Harley to give you top-shelf providers.

The workers boasts over a decade of expertise, personalising all remedies to fit your particular person wants with refreshments provided all through your appointment.

Score: On Treatwell 2.4/5

What the shoppers say: ‘I booked an app @6pm I known as within the morning to verify & hoped I might come sooner. I known as from 10am til 2pm no reply. Lastly my name was answered by the beautician she mentioned she solely labored til 10-3 & wouldn’t be capable of do my appointment. I used to be provided one other appointment for the subsequent day however I used to be flying out so this wouldn’t do. I requested for the supervisor to name me & course of a refund no name again no refund! Treatwell why are you selling this co pls give folks their a refund!!’

Good Look Hair & Magnificence, Walsall

What the outline says: Good Look Hair and Magnificence is a hair and wonder salon located in Walsall. With an enormous number of providers on supply together with Hair, Nails, Waxing, Therapeutic massage and Facials. Good Look is bound to satisfy all of your hair and wonder wants, while you sit again and chill out.

Score: On Treatwell 2.8

What the shoppers say: It was the worst therapeutic massage I’ve ever had. I actually had my again rubbed with oil for 20 min n to make it worse she wore gloves to provide me a therapeutic massage. It was so unhealthy that I needed to stand up and present her the way to therapeutic massage and she or he nonetheless didn’t get it, then 20 min later they’d a swap over of one other masseuse, who was higher with stress however didn’t know the way to therapeutic massage in any respect. Additionally a baby saved opening the door. I’m very disenchanted and would wish my a refund. Worst expertise!!

One other wrote: ‘I desire a full refund as a result of my hair is all totally different lengths. I wasn’t sat in entrance of a mirror I used to be sat in the midst of the salon with a chair in entrance of me. I’ve straightened it myself at house and might see what a multitude they’ve made from my hair.’ 

And a 3rd mentioned: ‘DO NOT go right here for a haircut. it was like they’d by no means picked up a paid of scissors earlier than. I could not get on the market fast sufficient. additionally they make you pay earlier than, so troublesome to complain and get a refund. I needed to go elsewhere to get my lower rectified. Waxing wasn’t as unhealthy however nonetheless not nice, my legs have been left badly bruised.’ 

Diptis, London 

What the outline says: Providing a choose vary of remedies, together with waxing and eyebrow tinting and threading. Very skilled and pleasant crew. Totally certified, highly-trained with greater than 15 years of expertise.

Score: On Treatwell 3.1/5

What the shoppers say: ‘Place is filthy. Mud and filth in every single place. Therapist was on telephone the entire time and after I mentioned the wax was too sizzling she merely laughed and didn’t examine herself. She did one strip and pulled it off so badly I made a decision to stand up and depart. I’ve had loads of waxes and by no means have I had an expertise so unhealthy. Horrendous. Please watch out.’

One other individual posted a assessment that mentioned: ‘Don’t use this salon, significantly for waxing. I had a Brazilian wax and she or he burnt my pores and skin – I had pink marks for days. The salon can be unsanitary and unprofessional.’

A 3rd mentioned: ‘Horrible expertise, extraordinarily soiled place ,disorganised, the job wasn’t achieved correctly I’d have achieved it on my own at house, not definitely worth the cash I’ve paid, unprofessional. It was my first time and final time.’ 

Naz & Nads Hair & Magnificence Salon, Ilford

What the outline says: Only a quick stroll from Ilford station, this cozy salon has an elegant and sparkly inside, with journal covers on the partitions to specific originality and provides a trendy and provoking aptitude. With a variety of remedies accessible, the crew at Naz & Nads pay robust consideration to element, promising to share knowledgeable recommendation and help that will help you obtain your required look.

Score: On Treatwell 3.3/5

What the shoppers say: ‘Horrible expertise would by no means suggest. The woman was unprofessional made fixed remarks about my physique and the quantity of hair. Felt horrible and insecurely. The place could be very soiled and she or he left so many patches and I’ve lots ingrown hair due to her. Please keep away from her in any respect price!!’

One other buyer mentioned: ‘I bought loads of spots and cuts after the remedy unsure why however the place is alright.’

A 3rd mentioned: ‘Went for a face wax and got here again with an enormous BURN PATCH on my face!’ 

Appearances Redefined, London

What the outline says: A comfy and welcoming salon located in Wallington, Appearances Redefined presents a spread of magnificence remedies from waxing and facials to bridal make-up.

Take pleasure in a day within the salon’s vibrant fuchsia pink inside whereas having your make-up achieved for a particular occasion, or deal with your self to a manicure of their enjoyable and tranquil house. Appearances Redefined presents a tailor made service, so every remedy is particular person and personalised for each buyer that walks by way of the door.

Score: On Treatwell 3.4/5

What the shoppers say: ‘They cost greater than the acknowledged Treatwell costs. Solely do half the job for Brazilian waxing and ask for £10 extra for the remaining! £33 for a Brazilian wax is approach an excessive amount of for a salon of this stature’

A second buyer posted: ‘Horrible expertise, I booked in for 9.30am, they turned up at 9.35 to open the store and mentioned I needed to wait 20 minutes for the wax to warmth up, she was very impolite. As for the remedy she instructed me I needed to cancel my Treatwell and pay them on to which I refused, she was so invasive for an intimate wax, I’ve by no means had a wax so uncomfortable and I’ve been having this remedy frequently for years, ultimately I needed to cease her and say I’ve had sufficient. Wouldn’t return.’ 

Calista Magnificence Salon Tunbridge Wells

What the outline says: ‘A haven of pampering providing largest number of magnificence providers with wide selection of most interesting magnificence merchandise by skilled therapists in a busy leisure centre at reasonably priced costs.’

Score: On Treatwell 3.5/5

What the shoppers say: ‘AWFUL!!!!!!!!!!!!!!!!! So unprofessional – I saved saying the wax was too sizzling, however she didn’t hear, now I’ve bought blisters over my bikini line!! Hollywood wax took FOREVER. She didn’t know what she was doing!’

A second buyer mentioned: ‘The precise salon seems to be short-term and isn’t enjoyable in any respect, you may right here the buying centre actually loudly. The waxing room feels much less like a room and only a partition from the remainder of the salon. The girl was impolite and too fast leaving me extremely pink and sore, and didn’t even supply me any lotion on the finish. Half of the workers have been too busy chatting to note me for some time. Moreover, because it was painful and I used to be wincing in ache somewhat, the therapist appeared virtually aggravated and indignant at me for not being utterly nonetheless. So impolite.’

A 3rd commented: ‘Actually abrupt and painful waxing. I used to be left with uneven bikini line the place I really feel like I’d shave all of it off if it wasn’t for the scars I’ve that I attempt to conceal. I left feeling shaken and tearful. Probably the most painful wax I’ve ever had. She simply waxed and ripped with out urgent on the pores and skin or something. I’m actually upset by it.’ 

NAILS

Vogue Magnificence, Oxford

What the outline says: A salon that ticks all the correct magnificence packing containers by providing manicures, pedicures, waxing, eyelash extensions, facials and massages. Ambiance: Easy salon, pleasant workers, mild, ethereal and fashionable.

Score: On Treatwell 3.3/5

What the shoppers say: ‘Once I bought Vogue Magnificence for the appointment time, the store was closed. Once I known as the phone, no one answered. There was even no answering machine for me to go away message. It was the worst expertise I had ever had.’

One other mentioned: ‘booked on-line, went the subsequent day for my appointment and bought instructed the nail tech is not right here. disenchanted and wasted my time.’ 

A 3rd buyer gave the assessment: ‘The venue was utterly empty and appeared prefer it has not too long ago undergone development. There was drywall mud and open holes within the partitions. The massaging chair arm fell aside within the manicurist fingers. Colours weren’t accessible for viewing apart from opening every bottle. Not best. I cannot be going again.’ 

Tantalizing Magnificence Spa, London

What the outline says: Tantalizing Magnificence Spa’s pristine inside is designed to supply shiny, fashionable house the place you may unwind in peace. Their purpose-built remedy rooms create a snug and enjoyable setting, good for indulging in a Thai therapeutic massage or a Schrammek facial.

Expertise the skilled and attentive care of Tantalizing Magnificence Spa’s crew of knowledgeable therapists. Their heat and caring method eases you right into a state of pure bliss, enhanced by soothing music and fragrances. Permit your self to be pampered and depart feeling de-stressed, rejuvenated and refreshed.

Score: On Treatwell 3.2/5

What the shoppers say: ‘Horrible expertise, Jenni could not cease answering her telephone throughout the session, and did my nails as if was her first time, placing approach an excessive amount of nail polish. Value was the identical as different spa locations so I’ll undoubtedly go some place else subsequent time.’

One other mentioned: ‘I’m very stunned that Treatwell have Tantalizing Magnificence Spa on their web site. It was a weird expertise (all the time learn evaluations!!). The door was locked, I known as the quantity twice nobody answered. A person opened the door very confused why I used to be there. A girl mentioned she’d do my nails (while trying aggravated I used to be there). REALLY unhygienic with nail clippings going in every single place, and the ft tub was disgusting with different peoples nail clippings in. I ought to have walked out, and the place ought to be shut’ 

A 3rd commented: ‘I’d have achieved a greater job myself blindfolded. The strains of the French manicure are thick, not straight. I left the salon because it was late, although I might naked these strains for few weeks however 2 days later the white suggestions are dented. I despatched an e-mail explaining the state of affairs however no response. I known as, Jenny bought aggressive and raised her voice;spoke to “a supervisor” requested to simply take away my shellac, no refund request. They instructed me they’ve a “24hr coverage”which isn’t displayed anyplace. They hung up.’ 

Angel Magnificence Parlour, Cambridge

What the outline says: Angel Magnificence Parlour is an elegant fashionable salon situated inside The Grafton Centre in Cambridge. A sleekly styled manicure and pedicure space result in individually designed remedy rooms, every offering a splash of color and guaranteeing a novel expertise with each go to.

Score: On Treatwell 3.5/5

What the shoppers say: ‘I do not like to go away unfavorable evaluations however my “Spa Manicure” was very disappointing. The workers have been candy and made me really feel welcome, however at £26 there was little or no consideration to element or delight in high quality of labor (uneven color & nail form, polish left on cuticles) — I might have achieved a a lot better job myself. The manicure itself was about half the time acknowledged on Treatwell with a number of adjustments of workers. I would not suggest this place for nails, nevertheless the queue was out the door for brows.’

One other individual left the assessment: ‘Nail polish erratically coated between fingers (just one coat on one hand). Shellac coat not effectively utilized (on high of some pores and skin as effectively). Pedicure and manicure set not included, very tough nail file. Nails not filed evenly. Consideration of stylist typically distracted and never centered on me as a costumer. Wouldn’t come once more.’

Solange Bee Hair & Magnificence Salon, Manchester

What the outline says: At Solange Bee Hair & Magnificence we attempt for excellence. Our crew of devoted hairdressers and beauticians are all the time up for placing clients first. We solely present one of the best providers. Our providers included: waxing, threading, all nails providers, pedicure, hair colouring, highlights, balayage, LA weave, braided weave, tape extensions; micro-rings, ponytails, all sorts of braids, eyelash extensions, microblading, lip fillers and so forth. We even have a variety of hair extensions to select from our LUXE assortment.

Score: On Treatwell 3.6/5

What the shoppers say: ‘Completely horrible expertise, workers have been impolite not accommodating. Solange instructed me to attend quarter-hour which became 40 minutes as a result of she was getting her personal nails achieved? Moreover the nails placed on have been a horrible end, not neat fell off in5 days ? Bumpy floor. Defo not beneficial. Would by no means go once more and do not suggest anybody to. She was bragging about doing 3 fillers and getting 1K for it, however the hygiene of the place is outrageous and her expertise are missing. Don’t e-book right here.’

A second mentioned: ‘Keep away from this place in any respect price and take the unhealthy evaluations significantly, it’s not value it. Lengthy story quick, spent 3hrs to have my nails achieved because of how disorganised, busy, and chaotic this place was. Gear have been previous, unclean and shared between unskilled technician. No care for patrons and an unclean setting. Keep away from please not value it, nails have been terrible and needed to repair them myself. Keep away from please’

A 3rd commented: ‘I’ve made an appointment for infills, waited for 25mins! Not even sorry or something. Sat me down on this soiled desk, seriosuly filfthy!! Her employee say subsequent to her and different was standing behind me..okk felt uncomfortable. Then I realise that every one the gear she used wasnt washed and so forth, very agreesive with Nail filer, Hasnt achieved the sides. Appears to be like scruffy and I’m so indignant that I had booked this. She additionally colored my pores and skin and didnt clear, AVOID’ 

Class Brows & Nails Decrease Mall, Edinburgh

What the outline says: A part of a profitable chain, Class first opened its doorways as an expert forehead bar within the Overgate Centre in 2010 and has since expanded to supply a whole menu of high to toe magnificence remedies in seven areas throughout Scotland. Now their nail menu alone contains each gel and acrylic extensions and overlays, Vinylux hybrid and CND Shellac polish manicures and pedicures and embellished nail artwork finishes in chrome, holographic and cracked ice.

Score: On Treatwell 3.7/5

What the shoppers say: ‘Made a reserving for a gellux manicure and pedicure, didn’t have my reserving within the system. The manicure just isn’t good, all nails filed to totally different lengths and shapes and the end of the polish is inconsistent with areas of the nail being polished and others matte, with dimples left within the paint. The pedicure was achieved within the lap of the stylist and toes have been solely painted, not a pedicure, instructed that the form and placement of my nail was purpose it could not dry. Paint left on fingers and toes.’

A second left the assessment: ‘The nail technicians are had loads of cluttered stuff round. The ladies usually are not very pleasant. Additionally it’s like when u ask for one thing as in form size smart it’s an effort for them undoubtedly gained’t be returning. Felt like she was dashing and needed to get the job achieved as fast as potential. On the telephone a couple of instances whereas doing my nails very unprofessional.’